Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a results-oriented Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will handle customer inquiries promptly, transfer complex issues to the appropriate team members, and contribute in the enhancement of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a commitment to customer satisfaction, and a proactive mindset. Solid analytical skills and the ability to manage multiple inquiries simultaneously are also crucial.
If you are eager about joining a challenging environment and making a significant impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Work with Eclerx
Are you passionate about providing exceptional customer support? Do you have strong communication abilities? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides business process outsourcing (BPO). Our workforce is passionate to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer requests in a timely and professional manner
* Handling with customer issues
* Updating customer history
A great opportunity to join a growing team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an outstanding opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will address concerns get more info in a timely and professional manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and efficient responses to customer inquiries.
- Troubleshooting technical issues
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a tangible contribution. If you are ready to take on this fulfilling role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll offer efficient and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will demand communicating with customers in a polite and welcoming manner.
- Candidates will also be responsible for handling a variety of customer questions
- Eclerx offers a rewarding work environment with opportunities for development.